FirstEnergy has coordinated with contractors and electric industry mutual assistance organizations to secure additional resources to assist with storm restoration efforts should they be needed.
Met-Ed line crews will be assisted by contractors who are currently working on transmission and distribution projects across its service area. As the Tropical Storm path becomes more certain, FirstEnergy utilities will continue mobilizing resources to provide support to all expected storm impact areas.
During severe weather, customers who are without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report their outage or click the “Report Outage” link on www.firstenergycorp.com. Customers should immediately report downed wires to their utility or their local police or fire department. Customers should never go near a downed power line, even if they think it is no longer carrying electricity. Extra caution should be exercised in areas where downed wires may be tangled in downed tree branches or other debris.
For updated information on the company’s current outages, FirstEnergy’s storm restoration process and tips for staying safe, visit the 24/7 Power Center at www.firstenergycorp.com/outages.
FirstEnergy encourages customers to plan ahead for the possibility of electric service interruptions by following these tips:
• Keep flashlights and fresh batteries in your home. Avoid using candles to light your home, especially around children and pets.
• If you have a water well and pump, keep an emergency supply of bottled water and/or fill your bathtub with fresh water.
• Stock an emergency supply of convenience foods that do not require cooking.
• Have a hard-wired telephone or a charged cell phone handy in the event you need to report your electricity is out. Mobile phones can be charged in your vehicle using a car charger when the power is out.
• Gather extra blankets or a sleeping bag for each person.
• Do not use gas stoves, kerosene heaters or other open-flame heat sources indoors. These can cause deadly carbon monoxide gas to build up in your home.
• Keep a battery-powered radio with extra batteries on hand. Tune to a local station for current storm information.